We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Ontario Telescope and Accessories or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Items that are shipped and are held by the shipping courier that require pick up at a depot and are not signed for will eventually be sent back to us. If this happens, the true cost of shipping in both directions will be charged back to the customer and a restocking fee will be applied.
Ontario Telescope and Accessories utilizes a third party to provide shipping information and email updates. Status emails are sent when an order is shipped, in-transit, our for delivery and delivered.