Our normal return policy does not apply to any “Special Order” purchases. “Special Order” purchases are not returnable for refund or for credit of any kind. "Special Order" purchases are to be considered final sale. Special Order purchases are billed at the time of sale.
Deposits are subject to a reduced refund or might be forfeited The Order Deposit policy only applies if a deposit is taken
If a deposit is made on a special order item only 50% of the deposit is returned, providing the order can be canceled with the vendor. In the event an order cannot be canceled with the manufacture / vendor and the customer decides to not complete the order, for whatever reason, then the full deposit is forfeited and will not be returned under any circumstances.